Terms and Conditions
Please read the Terms and Conditions as they are important, however if any problem arises we will try to avoid hiding behind the small print. Please note that to avoid any ambiguity our full printed Terms and Conditions, available on request, take precedence over anything on this website and can only be varied by written agreement between you and us.
Terms and Conditions of business of Art from the Start Limited trading as Fabric Gallery and Interiors.
Buying from Us
Although Fabric Gallery and Interiors may be a new name, you can buy from us with complete confidence because we are owned and operated by Art from the Start, an established and reputable York-based interior design company founded in 2007.
We are Art from the Start Ltd. Registered address: Landsvale, High Catton, York YO41 1EH UK. Company Registration #5576714; VAT Registration GB 870 6881 90. We are an established “bricks & mortar” business and not an anonymous or fly-by-night online outlet.
We offer a range of services including full interior design services, advice and consultation and also a no-frills supply-only service.
Terms & Conditions
All our business is subject our standard terms and conditions. Copies are freely available on request. We advise you to read this because curtain fabric and soft furnishings are subject to variability and because bespoke items are, by their very nature, unique and made to your specification. For our no-frills supply-only service we have separate specific terms and conditions.
Fabric Gallery and Interiors provides special offers solely at its discretion and may start or withdraw offers at any time without notice.
When we offer price discounts these refer to published or typical retail prices normally prevailing for the goods in question.
When we offer free fitting or measuring services these are conditional on the purchase of fabric, blinds or curtains from us and will be applied as a rebate on the final invoice.
Please be aware that expired special offers may still be visible on the internet particularly in results returned by search engines – we have no control over third parties who may index or cache information from our website.
Facebook Offers: To secure your Facebook offer we need you to Like Us and Share a specific post. Then when you visit our shop or call on the phone please mention “Facebook Offer”. The Offer can only be applied at time of purchase or at time of quote (for made to measure items or cut to measure items). Facebook Offers are time limited and we will check your elegibility.
We use our best endeavours to supply our products or services to your requested dates, but we cannot guarantee specific dates due to many factors outside our control such as unavailability of materials or sub-contractors.
We will happily obtain samples of fabrics for you from our suppliers. However for larger returnable samples we will request a deposit. Please note that slight shade variations may occur between samples, display books and ordered material. Where an exact colour match is needed please ask for a cutting from stock before ordering your fabric. Please also note that samples may not show the whole design or pattern repeat.
Please do not rely on web or printed images of a fabric as photos cannot always represent colour or sheen accurately and certainly cannot reveal texture or the three dimensional nature of a fabric.
We serve customers from York and from across Yorkshire who travel to our shop, but if you cannot travel to us for any reason we can deliver or arrange carriage by courier to your home or office. There may be size limits but usually rolls of fabric, curtains, poles, tins of paint etc are straightforward to deliver. You are responsible for ensuring that someone can sign for packages when they are delivered; if you have specific delivery arrangements you should advise us when ordering.
We accept most major credit cards, cheques and, of course, cash. We prefer debit cards to credit cards because of the charges levied by the credit card processing companies.
However we do not impose a credit card surcharge as some shops do.
You won’t regret choosing us,