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Showroom Sales Assistant

Posted Feb 2019  (VACANCY CLOSED)

Due to continued growth we are looking for a new team member for our Dunnington showroom.

Your attributes

Essential

You will:

  • be confident with customers, face to face in our showroom and on the phone
  • have an outgoing personality
  • be keen to learn and have an adaptable approach to work
  • be interested/experienced in interiors (e.g fabrics, curtains, furnishing, design)
  • familiarity with desktop PC, internet and email

Desirable

  • previous retail/sales experience.

The role

You’ll be responsible for a number of tasks that will help the showroom operate as smoothly as possible.

  • You’ll be a front line contact for our customers (particularly those visiting our showroom)
  • You’ll be helping customers find the right decor for their home
  • You’ll be capturing requirements, preparing and chasing up quotes.
  • You’ll be taking and progressing customer orders.
  • You’ll be ensuring a high level of customer communication and satisfaction.
  • You’ll work with the team to ensure smooth running of a busy shop including making sure that the showroom is always in first class condition and appearance.

Our customers will know you by name so establishing excellent customer relationships are critical to this role.

We will train you on our products, our processes and procedures.

Hours

This is a part time position working within a team covering our opening hours; flexible roster 3-4 days a week between Mon-Sat

Please send your CV and a hand-written introduction to Fabric Gallery & Interiors, 13 York Street, Dunnington York, YO19 5PN (mark your letter “for attention of Bronia – private & confidential”)

Showroom Administrator

Updated Feb 2019  (POSITION FILLED)

We take our customers’ experience very seriously, and we want to make sure that our showroom runs as smoothly as possible. Our business and our workload has grown significantly over recent years and so we are looking for a new person to fill a new role alongside our existing team members.

Your attributes

Essential

  • Confidence and good manner when dealing with customers
  • Experience with desktop PC, internet and email.
  • Flexible yet well-organised approach to tasks and workload
  • Good team player

Desirable

  • Previous experience in a retail environment or consumer customer care.

The role

You’ll be responsible for a number of tasks that will help the showroom operate as smoothly as possible.

  • You’ll be the first line of contact for customer phone enquiries and phone orders.
  • You’ll also be the last point of contact for many customers, managing customer satisfaction calls.
  • You’ll be handling and responding to requests from customers for quick quotes
  • You’ll be resolving occasional customer service problems
  • You’ll work with the rest of the team to ensure smooth running of the showroom

Hours

Four half days, 10-00am-2:00pm Mon- Fri but flexible.

Please send your CV and a hand-written introduction to Fabric Gallery & Interiors, 13 York Street, Dunnington York, YO19 5PN (mark your letter “for attention of Bronia – private & confidential”)

Social Media Advocate

Posted Feb 2019 POSITION FILLED

Due to continued growth we are looking for a person to join our extended team.

Your attributes

Essential

You will:

  • be fluent in use of popular social media platforms
  • be creative and able to produce unique engaging content and campaigns
  • understand how to assess engagement and return on investment
  • be experienced with the tools of the trade; words/images/video
  • be pro-active and keen to use your initiative

Desirable

  • be interested in interiors and design (e.g fabrics, curtains, furnishing, decor)

The role

You’ll be responsible taking the lead on our social media activities.  You will help plan and execute campaigns as well as regular communication with our online community.

Hours

This is a freelance role and the amount of work and fees are to be negotiated.

Please send your letter of introduction to Fabric Gallery & Interiors, 13 York Street, Dunnington York, YO19 5PN (mark your letter “for attention of Steve – private & confidential”)